Questions and answers

Straight answers before you commit.

Straight answers for nonprofit leaders comparing donor CRMs, spreadsheets, and consultants.

Fit

How is this different from a donor CRM?

Donor CRMs track giving. Simply Foundations tracks giving and the rest of the organization — programs, grants, volunteers, events — in one connected system, with public websites and forms built in.

Fees

What happens to donation processing fees?

On paid plans, Simply Foundations adds 0% markup — you pay only the payment processor’s own fees. The math is on the pricing page, not in a footnote.

Supporters

Do donors and volunteers need accounts?

No. Giving, signing up, and registering all happen through public forms and pages — no logins, no passwords, no friction at the moment of generosity.

Migration

Can we move years of giving history?

Yes. Exports from donor CRMs and spreadsheet archives are what our data conversion service handles — cleaned, mapped, and verified with you, including campaign totals.

Pricing

What does it actually cost?

Free for your first 500 actively managed constituents, then flat monthly plans: $79 through 2,500, $149 through 5,000, $249 through 10,000, $449 through 25,000. Gifts and campaign activity never add constituents, users are unlimited, and your first published website is included. Published plans, add-ons, service floors, and usage rates are on the pricing page; Custom work and additional prepaid AI packs are confirmed before purchase.

Support

Who builds and supports Simply Foundations?

Simply Foundations is built and supported by the Simply360 team on the Simply360 platform — the same people who do the data conversions and setup, not a reseller.

AI

Do we have to use the AI?

No — every AI feature in Simply Foundations is optional and off until you turn it on. If you do use it, a person on your team approves anything it proposes, and your staff still take the conversations that matter with donors. The pricing page discloses published AI add-ons and the current usage policy; any additional prepaid AI pack price is shown before purchase. The Optional AI page explains how it works.

Compare

We were quoted tens of thousands to implement a CRM. Why is this different?

Platforms like Salesforce are excellent for organizations with a dedicated administrator and a consulting budget — implementations commonly run $30,000–$80,000 before the first thank-you letter goes out. Simply Foundations covers donors, gifts, programs, and your website with unlimited users, public pricing from $79 a month after the free 500-constituent tier, and setup measured in weeks, not quarters.

Bring us the annual appeal. We will make it feel simple.

Show us the donor spreadsheet, the acknowledgment backlog, and the report the board keeps asking for. We will map them to Simply Foundations and show you the calmer version.